If an employee is overwhelmed, should we reduce the amount of work—or change what makes the work difficult? This is an important question for HR professionals, managers, and therapists trying to understand occupational distress. When someone becomes exhausted, it is tempting to assume that the problem is simply too much work. Sometimes it is. Sustained […]
Category: Leadership
Why Workload Alone Doesn’t Explain Burnout: The Job Demands–Resources Model
We have all been there—staring at a mountain of tasks, feeling like there aren’t enough hours in the day. Usually, when we talk about burnout, we point the finger at one culprit: workload. We assume that if we just had fewer emails to answer or fewer meetings to attend, the exhaustion would vanish. But research […]